TikTok: That location isn't available for your account
What you’ll see
Section titled “What you’ll see”TikTok can’t target [location] from this ad account. TikTok limits targetable locations to your ad account’s registration country.
Why this happens
Section titled “Why this happens”This is a TikTok rule, not a markXpand limit. A self-serve TikTok ad account can only target locations tied to the country where the account was registered. You can’t widen this from inside markXpand.
How to fix it
Section titled “How to fix it”You have two options:
- Target an allowed location — pick a country/region that your account is permitted to target, then relaunch. (Placements & available locations)
- Use an account registered for the country you need — for broader targeting, TikTok generally requires a Managed/Agency account or an account registered in that market. Contact TikTok or your TikTok agency partner to set this up.
Still need help?
Section titled “Still need help?”Contact us with your reference code if you’re unsure which locations your account can target.