markXpand Help Center

Having trouble launching a campaign? Find your error below and follow the steps to fix it. Most issues are fixed in a couple of minutes on the ad platform’s own settings.

Fix an ad-launch error by platform

Meta — Facebook & Instagram Lead Ads terms, account verification, permissions, billing, Instagram linking.

Google Ads Suspended account, billing setup, access problems.

LinkedIn Page access for sponsored content, account activation & billing.

TikTok Link a verified TikTok account, account approval, payment.

Snapchat Create a Public Profile, set up billing, product catalog.

Can’t find your error?

If the message you saw isn’t listed, or it says something went wrong on our side, see Still need help? — include the reference code shown with the error.