Snapchat: Set up a funding source (billing)
What you’ll see
Section titled “What you’ll see”A launch that fails because the ad account can’t be charged, or a prompt that no payment method is set up.
Why this happens
Section titled “Why this happens”Snapchat charges ads against a funding source (credit card, PayPal, or a credit line) that lives on your organization and must be assigned to the ad account. Without it, Snapchat won’t run ads.
How to fix it
Section titled “How to fix it”- Open Snapchat Ads Manager → the Create Ads dropdown (top corner) → Billing & Payments.
- Click + New Payment Method and add a Credit Card (or set up Prepay / Apply for Credit). 👉 Snapchat payment methods
- Make sure the funding source is assigned to the ad account you’re advertising from, with the correct currency.
- Return to markXpand and Relaunch.
Still need help?
Section titled “Still need help?”Contact us with your reference code if billing is set but the ad still won’t run.