Still need help? Contact us

Followed the steps and still stuck? Or saw an error that isn’t listed here? Send it to us and we’ll help you get your campaign live.

The fastest way is the form below — attaching a screenshot of the error helps us solve it much faster.

Send us the details

Your email * So we can reply to you. The error message you saw What were you doing when it happened? Screenshot of the error A picture of the error screen helps us a lot (max ~5 MB).

Send to support

Good to know before contacting us

• Some errors fix themselves. Messages like “please try again”, a currency-conversion hiccup, or “will reconcile in 30 minutes” are usually temporary — wait a couple of minutes and click Relaunch first.
• A screenshot helps a lot. A picture of the error screen lets us see exactly what happened and reply with the fix faster.