Google Ads: Confirm your payment ('Fix it')
Google sometimes needs to confirm your payment method before ads keep running. Usually it’s as simple as entering a short code or making a payment.
What you’ll see
Section titled “What you’ll see”A red “Fix it” banner, or an email from noreply-payments@google.com, asking you to verify your payment information. The account may be paused.
What this means
Section titled “What this means”Google is verifying that the payment method (and the person behind it) is genuine. It’s a fraud-prevention step.
Why it happened
Section titled “Why it happened”- Routine payment verification on a new or higher-spending account.
- A risk or suspicious-activity signal on the payment method.
How to fix it
Section titled “How to fix it”Google offers one or more of these — do the one it asks for:
- Enter a verification code — Google makes a small charge (often the last 6 digits / a code on your statement); enter that code in Google Ads.
- Make a payment toward your balance to confirm the method works.
- Upload a government ID if Google requests identity confirmation.
Document reviews usually finish within 5 business days. Then Relaunch.
How to know it worked
Section titled “How to know it worked”The “Fix it” banner disappears and the account is active again.
Still stuck?
Section titled “Still stuck?”It helps to include a screenshot of the banner (don’t send card numbers).